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Shipping Policy

Thank you for selecting The Cosmic Connect for your Natural Healing Crystals and Gemstones journey. We are committed to offering top-notch products and services. Your satisfaction is of utmost importance to us, and to ensure that, we present to you our shipping policy:

Delivery Timeframes

Upon placing an order with The Cosmic Connect, you can anticipate your package to arrive between 2-7 working days, contingent upon your location in India. For international orders, delivery durations can differ, and we'll keep you informed of the expected timelines once you've made your purchase.

Shipping Fees

All domestic orders placed within India enjoy complimentary shipping. The charges for international deliveries are determined by the package's weight and its final destination.

Shipping Options

To guarantee the safe and punctual delivery of your order, we collaborate with esteemed logistics partners including Delhivery, Ecom Express, XpressBees, and India Post. You can opt for standard or express shipping, depending on your requirements and urgency.

Returns and Refunds

In the unfortunate event that you receive a damaged or flawed item, please reach out to us without delay. We will facilitate a return, replacement, or refund. Before processing your request, we might need evidence of the damage or defect, so be ready to share photographic proof. If your return isn't linked to any damage, we can only accept it if the product retains its original packaging and is unused. The shipping costs for such returns will be borne by the customer.

International Shipping

The Cosmic Connect is pleased to offer international shipping. Nonetheless, customers residing outside India must bear any customs and import fees their country imposes. We cannot be held accountable for any delays due to international customs processes, nor can we accept liability for items lost or damaged during international transit. We advise our overseas customers to get in touch prior to ordering to understand shipping durations and charges.

Regulatory Adherence

The shipping policy of The Cosmic Connect adheres to all pertinent laws and regulations that oversee ecommerce activities in India.

Get in Touch

For any queries regarding our shipping policy, you're welcome to email us at


Thank you for trusting The Cosmic Connect for your Natural Healing Crystals and Gemstones journey. Your patronage is highly valued.

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