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Privacy Policy

Privacy & Safety

This privacy policy ("Privacy Statement") outlines our commitment to protecting and managing any Personal Information (as defined below) that you share with us. The Privacy Policy applies to our Services, which are available at www.thecosmicconnect.in and www.thecosmicconnect.com (hereinafter referred to as the "Website"). You consent to be bound by the terms and conditions of this Privacy Policy by visiting the Website.

IF YOU DISAGREE, DO NOT USE OR ACCESS THE WEBSITE.

As used herein, the terms "you" or "your" or "User" or "Customer" refer to all people and/or entities accessing or using the Website for any reason. The terms "we," "us," and "our," as well as the terms "Company" and "Firm," as used herein, refer to The Cosmic Connect and/or any permitted assignees.

This Privacy Policy depicts the information we collect from you as part of the normal operation of our Services and what happens to that information. Although this policy may appear lengthy, we believe you should know as much as possible about the Website, Services, and practices to make informed decisions.

You expressly approve of our use and disclosure of your personal information in conformity with this Privacy Policy by abiding by the Privacy Policy and the Terms of Use, which prescribe terms and conditions for using the Website or availing Services. This Privacy Policy is incorporated into and subjects to the terms of use, and the meanings of terms not defined here are ascribed to in terms of use. This Privacy Policy and Terms of Service go into effect the moment you visit the Website. Therefore, before using the Website, we encourage you to read the Privacy Policy and the Terms of Use.

1. Your Privacy - Our Commitment

We are immensely proud of our dedication to protecting your privacy. We appreciate your confidence in us. We will work hard to earn your trust so that you will gladly use our services and recommend us to your friends and family. Please read the following policy to comprehend how we will handle your Personal Information as you use our Website.
For the objectives of this Privacy Policy, "Personal Information" refers to any information that can be used to recognise you, including but not limited to your first and last name with the salutation, a home or other physical address, and an email address or other contact information, whether at work or at home (ii) gender and age (iii) correspondence address (iv) If you have any physical or mental illnesses, all information about them is available to you (the amount of details you choose to keep confidential is entirely up to your discretion; you may enter as much or as little information as you choose, except for the details which are mandatorily required). The information essentially needed for conducting the healing can be gathered when the client or patient registers at any authorised centre of the Company.

2. Information we collect

We collect and store your Personal Information when you use our Website. Our primary goal is to provide our users with a secure, efficient, and personalised experience. This enables us to deliver services and features that are likely to meet your requirements and tailor our Website to make your experience securer and more unrestricted. Importantly, we only collect Personal Information about you that we consider required for this purpose.

In general, you can browse the Website without revealing your identity or personal information about yourself. To use our Website fully, you must first register using our online registration form, where you may be needed to furnish us with your contact and identity information, as well as other Personal Information as displayed on the forms throughout the Website, and then complete the Registration Process. You are no longer anonymous to us once you provide us with your Personal Information and begin the Registration Process. Wherever possible, we indicate which fields are needed and which are optional. You can always choose not to provide information by not using a particular service or feature on the Website unless we require it.

Based on your behaviour on our Website, we may automatically track certain information about you. You consent to use such information for internal research on our users' demographics and medical history to better understand, protect, and serve our users. This data is compiled and analysed in aggregate form. This information may include but is not limited to the URL you just came from (whether or not it is on our site), the URL you go to next (whether or not it is on our site), your computer browser information, and your Internet Protocol ("IP") address.

On certain pages of the Website, we use data collection devices such as "cookies" to help analyse web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files on your hard drive to help us provide our services. Certain features are only available through the use of a "cookie." Cookies are also used to make it possible for you to enter your password less frequently during a session. Cookies can also assist us in providing information tailored to your preferences. Most cookies are "session cookies," which are deleted from your hard drive at the end of a session. You can always decline our cookies if your browser allows it, but you may be unable to use certain features of the Website and may be required to reenter your password more frequently during a session.

You agree that if you send us personal correspondence in any electronic form, such as emails, letters, or other users' or third-party correspondence about your activities or postings on the Website, we may collect and/or store such information.

You agree that, like most websites, we may collect IP addresses from all visitors to the Website. When you connect to the Internet, your computer is assigned an IP address. IP addresses help diagnose server problems, administer our Website, analyse trends, track user movement, gather broad demographic information for aggregate use to improve the Website, and deliver customised, personalised content.

3. Use of your Personal Information

You agree that we may use your Personal Information to provide you with the requested services. In addition, you agree that we may use your Personal Information and other information obtained on the Website or during registration to: enable detailed reiki and energy healing processes to be conducted, inform you about online and offline offers, products, services, password retrieval, and updates; customise your experience; enforce Terms of Use; and as otherwise described to you at the time of collection.
You agree that we may use Personal Information about you to improve our marketing and promotional efforts, analyse site usage, improve the content and service offerings of the Website, and customise the Website's content, layout, and services. These use help to improve the Website and better tailor it to your needs, resulting in a more efficient, secure, and personalised experience while using the Website.

You agree that we may contact you and deliver information to you that is targeted to your interests in some cases, such as targeted banner advertisements, administrative notices, service offerings, and communications relevant to your use of the Website. You expressly agree to receive this information by accepting the Terms of Service and Privacy Policy. If you do not want to receive these communications, please contact us to unsubscribe/opt-out of receiving certain communications in your profile. You can change your profile at any time.

4. Disclosure of your Personal Information

You agree and confirm that we do not rent, sell, or disclose Personal Information about you with other people (save with your approval) or non-affiliated corporations unless required to deliver products or services under the Terms of Use or this Privacy Policy or under the following circumstances: to respond to summonses, court orders, or legal process, or to establish or exercise our legal rights, or to defend against legal claims; to the health department or any other Government body as and when required by them for collecting or processing health information of the state/country; from time to time, to reveal general statistical data about our Website and visitors, such as the number of visitors, the number and type of services purchased, and so on; to transfer Personal Information Furthermore, you accept that we may from time to time share your Personal Information with the following kinds of activities:

Advertisements

When you enter Personal Information on any form of an advertiser, the Website and the advertiser both collect that information. The Personal Information is used by the Website in accordance with the terms of this Privacy Policy and by the advertiser in accordance with the advertiser's current privacy policies. Because we have no control over these advertisers' privacy practices, you should assess them before providing the requested information.

The Website may also aggregate (collect data from all Accounts) Personal Information and release such information to advertisers and other third parties in a non-personally identifiable way for other marketing and promotional reasons.

Other Business Entities

Much of the data, including Personal Information about you, is shared by the Company with its parent, affiliates, subsidiaries, and joint ventures devoted to servicing your online requirements and related services globally. To the extent that these entities have access to your Personal Information, they will treat it with the same care that they do information obtained from other users. As a result, to the extent permitted by applicable law, the Company's parent, affiliates, subsidiaries, and joint ventures adopt privacy practices that are no less protective of all users than our practices detailed in this document. Furthermore, the Company, its parent, affiliates, subsidiaries, joint ventures, or any combination of these entities may disclose any or all of your Personal Information with another business entity if we intend to merge with, be acquired by, or merge with that firm.

Posting to public areas of the Website

Please keep in mind that if you submit any of your Personal Information in publicly accessible sections of the Website, such as online forums or chat rooms, or in the Website's searchable database, such information may be accessed and used by individuals over whom we have no control. We are not liable for third-party use of information you post or otherwise make accessible in public parts of the Website.

5. Access or change your Personal Information

At any moment, you can examine, correct, update, or modify your account information. We will verify your identity before giving access or making changes to your Personal Information to safeguard your privacy and security. If you have registered your profile on the Website, you will need your ID and Password (if applicable) to access your Account.

6. Other websites

Links to other websites may be found on our Website. Please keep in mind that by clicking on one of these links, you will be entering another website over which the Website has no authority and accepts no responsibility. These websites frequently request you to provide your Personal Information. We recommend that you read the privacy policies on all such websites because their policies may differ from ours. You accept that we will not be liable for any violation of your privacy, personal information, or loss resulting from your use of these websites.

7. Changes to this Privacy Policy

We reserve the right, at any time, to update, amend, or modify our Privacy Policy. This Privacy Policy will be amended as of the date of such update, change, or modification and will be publicised on this Website.

8. Disclaimer

The Company does not access, store, or retain payment card information. All credit card transactions are processed through third-party gateways using Secure Server Software (SSL) for 128-bit encryption. Except for directing consumers to gateways or appropriate web pages, the Company takes no role in the transaction. As a result, the Company will not be held accountable or liable for any loss or harm resulting from the disclosure of Personal Information.

The Company shall not be liable for any loss or damage incurred as a result of any disclosure (inadvertent or otherwise) of any Personal Information relating to or concerning online transactions using credit cards/debit cards/cash cards and/or their verification process and particulars, nor for any error, omission, or inaccuracy concerning any information so disclosed and used.

9. Governing Law and Dispute Resolution

This Privacy Policy and Terms of Use shall be governed and built in accordance with Indian laws exclusively, without regard to conflict of laws principles, and shall be subject to the exclusive jurisdiction of the competent courts of New Delhi, India.

10. Assignability

At its sole discretion, the Company may outsource any of its responsibilities/obligations to any other person without notification to the User. However, you may not assign, sublicense, or otherwise transfer any of your rights under this Privacy Policy to any third party without the Company's explicit consent.

11. Contacting the Website

If you have any concerns concerning this Privacy Policy, the privacy practices of this Website, or want to exercise any of your rights under this Privacy Policy, please contact us at info@thecosmicconnect.com.

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